How to report phone and online fraud in Egypt

In Egypt, online fraud and blackmail reports go to the Ministry of Interior’s General Administration for Information Technology (internet crimes police), by phone, through the ministry website or in person.

Internet crimes hotline

Hotline 108, 24 hours a day, and the landlines 0224065051 and 0224065052.

Online through the Ministry of Interior

Through the “IT crimes services” section of the ministry’s official website.

In person

Greater Cairo: the General Administration for IT headquarters in the First Settlement, or the Abbasiya Square office in the old Interior Ministry building. Governorates: the anti-internet-crime section at the security directorate.

Complaint against a telecom company

If a telecom company doesn’t solve your problem (spam, services you didn’t order), call the NTRA customer centre on 155, 8 am to 10 pm.

If money left your account

Call your bank immediately. The Central Bank of Egypt says banks and official bodies never ask for OTP codes, not even “to update your details”.

Before reporting: take screenshots showing date and time, save the suspect’s profile link (not just the name), and bring your national ID and a copy.

File within three months of the incident, yourself or through a lawyer with a suitable power of attorney.

Before you report, anywhere

  1. Delete nothing: screenshot messages and calls so the number, date and time show.
  2. Save the scammer’s profile or page link (not just the name) and receipts for any money sent.
  3. If money left your account, call your bank first to block the card or account, then report.
  4. Don’t pay a blackmailer or keep talking to them, and change your passwords from your own device.
  5. Look the number up on Wikinumber and write a short note so others are warned.

Sources

Checked 2026-11. Numbers and services can change; if one doesn’t work, tell us through the contact page.

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