How to report phone and online fraud in Somalia

If you lost money: your bank first

Call your bank or e-payment provider at once, on the number on the back of your card or in the official app, and ask them to block the card or account. Minutes matter when stopping a transfer.

Go to the nearest police station

Ask to file an online-fraud report. Many countries have a dedicated cybercrime unit; ask whether your report will be passed to it or whether you should go there directly.

What to bring

Your ID, screenshots of messages and calls showing the number, date and time, the scammer’s profile or page link, receipts for any transfer, and a bank statement if money left your account. Write down what happened, in order, on one page before you go.

Ask for the report number

Keep the report number or a copy. Your bank will usually ask for it if you request a refund, and you’ll need it to follow up.

If you are in danger

If there is a threat or blackmail that affects your safety, call your country’s emergency number straight away.

Before you report, anywhere

1. Delete nothing: screenshot messages and calls so the number, date and time show.
2. Save the scammer’s profile or page link (not just the name) and receipts for any money sent.
3. If money left your account, call your bank first to block the card or account, then report.
4. Don’t pay a blackmailer or keep talking to them, and change your passwords from your own device.
5. Look the number up on Wikinumber and write a short note so others are warned.